Behind the Yard Sign: Finding Success by Finding Your Niche with Urban Living’s Matt Goyer

LISTEN TO EPISODE 13 HERE.

Specialists are the rarified few who have a major talent in one specific area and are paid handsomely for their unique knowledge.  They are in demand and can be very successful.

You may have a General Practitioner doctor who is someone you see for a wide range of issues.  He/she knows a little about a lot and can help you in most manners.  And then there are docs who have spent time and energy focused on one particular specialty.  They know a lot about a little (a single subject, that is).  If you wanted a nose job, for example, you wouldn’t go to the same doctor who treats your cold.  You would want a plastic surgeon. But if you are really looking for a perfect proboscis, you would seek out someone who specializes in rhinoplasty- someone who knows noses.  

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Great success can be found in any niche and that includes real estate.  Take Matt Goyer.  He is the wildly successful and eternally busy head of Urban Living in Seattle, Washington.  What started out as blog journaling his attempt to buy a condo years ago has evolved into a successful career and a niche market business with staying power.

“So, when I moved here in 2004 and I started looking for a condo, there was very little information online. You had to buy the Seattle Times Sunday paper and see who was advertising in order to figure out which condos to consider purchasing. There was nothing online, so I started this blog that was basically a journal for myself of condo sales centers.”

VISIT htps://www.urbnlivn.com/about/ TO FIND OUT MORE.

VISIT htps://www.urbnlivn.com/about/ TO FIND OUT MORE.

Matt bought his first condo and then his second and then onto a townhouse, all the while writing about his journey.  “I worked at a tech startup, but it was more known as a real estate brokerage called Redfin and I ran the marketing there, but I wasn't an agent.” After that, Matt did another tech start up and moved from office job to office job.  “I just got tired of working in an office, doing meetings, all that corporate BS and was like, man, I just want to follow my passion.” Being from Winnipeg, Matt says he didn’t really have any passions besides skiing and hockey.  Not really stuff he could turn into a career.  “Oh, I write this blog about real estate that I've been doing as a hobby,” he thought. “Why don't I turn that into my job?”

Since Matt was already looking at condos, he decided to focus on those. He was specializing without even knowing it.  Soon more people began to read his blog expecting him to go to more and more condo centers until he became known for his condo expertise. “I just kept chronicling what was going on in Seattle real estate,” he says. There are now thousands of subscribers as well as an email that goes out every Friday. He estimates close to a thousand people a day visit the blog.

The blog is what eventually became Urban Living - Matt’s own brokerage. After years of working as an agent for someone else’s brokerage, he managed to create one of his own. “I didn't like having someone else's name on my sign. I knew I always wanted to have my own brokerage. But you just can't go and start your own brokerage. You can't be a managing broker overnight,” he says. “I took the online courses and all that nonsense and all this state licensing BS- it's all complicated! No one's written a guide of how to do it.” But eventually, he worked to create a company of his own. “Now I’ve got signs with my name on it and it feels great.”

Even in the topsy turvy times we now face in real estate, Matt has managed to carve out not only a successful business, but a name for himself.  He remained true to his vision, his core values and his specialty. “That's how we developed that brand initially,” he says. “Really focusing in on that one thing. And now we’re known as experts in that space: ‘If you're thinking of buying a condo, you should talk to Matt.“ 

You can be successful by focusing on a niche and being the best at it. “I think a mistake that a lot of real estate agents make at the beginning is to try to be all things to all people,” Matt advises young agents.  “The blog was very, very niche to start. It's broadened a bit over time, but you know, our focus initially was really on new construction condos, cool lofts.” 

Being a specialist means your clients will seek you out for your advanced knowledge.  You can build a successful business and a die-hard following by doing one thing. Know who you are. Know what you do. And be the best at it.

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SPADE STORIES: MEET SEATTLE DESIGNER BECK

After graduating from college in June of 2020, I had very low expectations of what entering the workforce during a global pandemic would look like. With two art degrees (digital design and art history) I was prepared, at worst, to be a work-from-home telemarketer or, at best, a barista for the rest of my life. After scouring online job listings for weeks, and applying to gigs related to the arts, I came across the position of junior designer at Spade and Archer. I was immediately intrigued by the hands-on and curatorial aspects of the job but I wasn’t convinced I had what it takes to be an interior designer. While my own maximalist, knick-knack heavy, and eccentric house might not be everyone’s cup of tea (even though I’ve got plenty of vintage teacups!), I figured I could tone it down enough to make it through an interview. Lo and behold, three interviews later I was in training to be a junior designer!

Seattle Home Staging Beck

I owe all of my artistic prowess to my mother, an artist herself, who from a young age took me to every museum and gallery in my home town of San Diego. She enrolled me in countless art classes and summer camps and encouraged creativity and curiosity in all aspects of my life. So I’ve always known I was destined to work in a creative field, but I could never answer the question of which job I would be best suited for. In 2016, I decided to move to Seattle and study digital design at Seattle University. It seemed like a healthy balance between creativity and job stability. And after taking a few prerequisite art history and theory classes, I decided to get the most out of my tuition, and tack on an art history major. I found that in my graphic design practice, having the background knowledge of both historical and contemporary art movements created a helpful foundation of resources and inspiration. Here at Spade and Archer, I get to use the same skill set when putting together vintage, mid-century modern, and contemporary furniture and accessories in a cohesive way.

What I’ve enjoyed most about my time at Spade and Archer so far is that every day is unique: a new house, a new neighborhood, a new floor plan, a new color scheme. I love starting the day with a fresh empty house, and leaving it a perfectly curated home. What I feared most about studying graphic design was sitting in front of a computer screen for 40 hours a week- but here that never happens!

In my free time I’m an avid sewer, quilter, weaver, embroidered anything to do with textiles-er. Ever since my grandmother taught me how to sew at age 12, I’ve loved spending hours at the sewing machine making clothes, tapestries, and even just mending a pair of jeans. Otherwise, you can usually find me cooking, playing video games, or reading, and always with an iced coffee in hand.

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Behind the Yard Sign: Launching Your Business and Sustaining Emotional Resilience with Tamara Dean

Tamara Dean has been a friend of Spade and Archer for a while now, booking consistent home staging projects for her Seattle and Kirkland listings and selling, selling, selling. She knows her stuff -- she's got 23 years under her belt after starting out helping her Dad with his real estate business. She eventually became a single mom working double duty as an agent in real estate and also as a cocktail waitress. Nowadays she has the instinct and forethought to take time for herself, but when things got going in the beginning, she certainly struggled when she found herself trying to balance it all.

LISTEN TO THE ENTIRE EPISODE HERE.

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There came a time when it all caught up with her, and she almost didn't really know who she was or how she got there. She had been hustling and bustling, indirectly letting her personal needs take the back seat to the people and clients that relied on her. She eventually had a wake-up call from her then husband and made a commitment to herself, for herself. Fortunately she also had family and friends that were there for her when she needed them, but there were still things that she still (like for most of us) could adjust to set a better stage for success on all fronts.

Tamara found a great resource in working with a life coach where she was continuously being challenged to get out of her comfort zone. "I had a [life] coach at the time and he was like, 'You know what, stop feeling sorry for yourself, you just need to get out of your shit right now and this is what you need to do.' ...I was in such, at that time, a victim mode 'oh, poor me,' ...and it took that third party to pull me out of that and see it from another perspective."

Through all of Tamara's new found efforts in self-care, there were still battles that would come naturally within the real estate business. Take the factors of rejection for example. It happens to the best of us. Real estate is one of those fields where before people shop for homes, they shop for a person. People look for their agent -- the one and only person (or group) who gets them, understands their needs, and will deliver. And what happens if they aren't liking how it's going? They will leave you for another. Tamara had a hard time pacing through those scenarios early on, but with time (like most things) things got easier to bounce back from. She has found ways to continue onward with patience, motivation, and ultimately -- success.

The ability to also create mutual wins for everyone she is working with is a huge boost for positivity and reinforcement, too. Some agents become complacent with outcomes where one side wins and the other suffers a loss. Tamara won't settle for that understanding that there's always a happy medium.

As an agent that hasn't ever truly had a business partner, it's impressive that Tamara always aims to keep it copacetic in her transactions. Co-listing has been a great tool in her toolkit not only to gain momentum for a listing but also for staying connected in her professional community and also for keeping up the morale.This is why co-listing has only done her well.

"It's always been more or less me doing them a favor… You have a good relationship because you have a transaction together and you've got each other's back and you end up working so well together that they appreciate that. ...If you're always out there doing the right thing and doing what's best -- not necessarily for yourself but for your clients and for other people -- then that kinda comes around full circle, and I think that's where a lot of my business comes from."

Referrals have come in for her from the usual places -- sellers and buyers of course, but the fact that she has gotten so much of her business from other brokers' referrals is impressive to say the least.

It's clear that Tamara's "what goes around comes around" mentality has helped establish a successful path for her in her business. As the self-described "peace maker" and extremely driven individual, she is a welcomed breath of fresh air in a sea of competitive professionals.

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Behind the Yard Sign: Special Episode with HGTV's Jasmine Roth and Humble Design's Kelley Moore

Kelly Moore is the director of Humble Design Seattle. Jasmine Roth is a rising HGTV star. And they are both good friends of Spade and Archer! This fall they’re coming together for Humble Design’s 2nd Annual fundraiser and this time it’s a live-stream online auction (October 9-15).

LISTEN TO THE ENTIRE PODCAST EPISODE HERE.

 

HGTV’s Jasmine Roth and Humble Design Seattle’s Kelley Moore joins Justin and Kelly for a special episode of Behind the Yard Sign.

HGTV’s Jasmine Roth and Humble Design Seattle’s Kelley Moore joins Justin and Kelly for a special episode of Behind the Yard Sign.

Humble Design is a non-profit organization fighting the battle against homelessness. They serve families emerging from homelessness by transforming their empty house or apartment into a warm, welcoming and uplifting home with new and gently used donated furniture and household goods. 

During this time of Covid, there is an even greater need to help the ever-growing homeless population get back on their feet and establish a stable home. “I think the overall mission is that when you give somebody a warm and inviting and a welcoming home and you treat them with empathy and respect, it helps them regain their dignity,” says Kelly.

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This fundraiser is so important to continue the work that Humble is doing and to improve the lives of those coming out of homelessness. During the fundraiser people can bid on dozens of amazing items- one of which is a Cameo (a personalized celebrity message) from Jasmine Roth herself. We know Jasmine from working together on HGTV’s Rock the Block last year and she recently teamed up with Kelly for another show helping renters revitalize their spaces. Now she is dedicating time to helping raise money for Humble’s incredible efforts. On top of the great auction offerings, there will also be some amazing special speakers as well as heart-felt stories from real families who have been helped by Humble’s services. 

REGISTER HERE FOR THE VIRTUAL FUNDRAISER!

Humble Design Seattle: https://www.humbledesign.org/seattle

HGTV’s Rentervention: https://www.hgtv.com/shows/rentervention

All things Jasmine Roth: https://www.jasmine-roth.com/

Since it began in 2009, Humble has designed over 1500 homes, transformed over 4950 lives, and donated almost 5 million pounds of furniture that has been reused with purpose. The statistics they have compiled say that 99% of those helped by Humble Design stay housed after one year.  Without their help, the numbers are a much more dire 50%.  “When someone is without, they think ‘Oh, I've lost my home. I've lost everything. Who am I?’. But when you give them an actual home with comforts and supports, all of a sudden, they’ve now regained their identity. We really believe that gives people a fresh start and gives families a chance. That's something we're really proud of,” says Kelly.

Humble design is in five cities currently. They launched in Seattle in 2018 and have served over 100 families and veterans in the Puget Sound region since. The team currently helps approximately 1 family a week with an exciting goal to grow to serve 3 families per week. Our own Creative Director at Spade and Archer, Chad Hinke, is on the board of advisors.

Part of the transition from homelessness to stability is providing the necessities to thrive, not just survive.  This includes spaces with purpose and intention. Through the process of crafting a real home, Humble Design creates a feeling of ownership for the families, in turn restoring their hope, dignity, stability, and providing them with a fresh start. Four walls and a roof provide security, but it is simply not a home where one can grow and prosper without the furniture, the comfort and the love of a thoughtfully designed space. “We aim to build a committed, creative network of individuals, community leaders, and companies working toward creating stability for those affected by homelessness,” says Kelly. When someone is energized by their home, they are more able to contribute to society as well. “By creating an environment where they can begin again, we improve and uplift our entire community.” 

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BEHIND THE YARD SIGN: TELLING THE STORY OF NEW CONSTRUCTION COMMUNITY AND LIFESTYLE WITH SHELLI-ANNE COUCH

LISTEN TO BEHIND THE YARD SIGN EPISODE 10 HERE

Small businesses are created because of a core idea originated from an understanding that there is something missing out there and that there is a need. What's so challenging for most of the people behind these businesses is getting to the launching pad and realizing that they have no way of announcing this brand new thing. So what now? 

Marketing!

Marketing, and branding, and community engagement, and PR, and promos, and printouts, and samples, and website, and social media… all of these things help you when you get to that launch pad. What makes that hurdle truly challenging is usually the fact that they take more time to generate and of course, more money and investment to produce.

Shelli-Anne Couch is our guest from Los Angeles

There are a lot of industries that you would expect to have that all figured out and planned for, like a retailer or the plethora of coffee shops that can exist three doors down from their competitors. (Seriously, how is that a thing?) But what about new home construction for real estate? 

Developers build buildings, and they love it. They live and breathe that work. What they tend to not do -- and furthermore not *want* to do --  is marketing. Insert Plumb Bob Marketing here. They are a one-stop shop for developer marketing needs for new home communities and complexes. The Los Angeles-based company's founder and Principal, Shelli-Anne Couch, joined us for our recent Behind the Yard Sign podcast episode to educate us on what marketing for such a field within real estate does and can be.


The nature of the varied clientele that Shelli-Anne and her team speak to means there are many stories to be told within one chapter. Plumb Bob's job is to take this new shiny group of homes and inspire a large audience. They then also find the small niche audiences inside of that larger group simultaneously. Sounds complicated, but her method is quite practical -- keep it simple and straightforward. 

Spade and Archer Home Staging for Plumb Bob Marketing in Los Angeles

Spade and Archer Home Staging for Plumb Bob Marketing in Los Angeles

When asked about that process, Shelli-Anne shared a thoughtful sentiment. "For every one of these homes, every buyer is different. Every home, even though it may be built similarly has got a different view at the front door or the back door, or may have a different rooftop deck. There's something different about every home and it's recognizing that. And then it's communicating it without being too salesy. We have a saying: more storytelling, less selling."

Shelli-Anne is not a real estate agent, nor does she want to be one in her role as a marketing guru. She knows the value of what the agent does for a listing, and gives them the space to own that. Something separate that Shelli-Anne and Plumb Bob can bring to the table is the willingness to experience a new development's community and learn about what makes its neighborhood unique. 

Spade and Archer Home Staging for Plumb Bob Marketing in Los Angeles

Spade and Archer Home Staging for Plumb Bob Marketing in Los Angeles


Often times, new development is shunned by a local community. New condo blocks or small-lot subdivisions seem to invade and mark their territory the second they break ground, but what Plumb Bob does is connect and literally communicate with the people and the businesses in the area to help generate excitement and explain the good this new construction will do. What a service! Sure, the deeper understanding of a new development's neighborhood helps with the storytelling and sales of the homes, but the way in which it is done can help welcome this new group of homes or condos into the community.

Spade and Archer Home Staging for Plumb Bob Marketing in Los Angeles

Spade and Archer Home Staging for Plumb Bob Marketing in Los Angeles

Another important aspect that Plumb Bob brings awareness to the housing scarcity that exists in this vast city that is Los Angeles. "I saw an opportunity to bridge that gap between what people thought a small lot subdivision was versus how it actually could benefit the community, right down to rates," said Couch when asked about this controversial topic.

While she sees their concerns and empathizes, she also works to connect and remind folks that new home building can help to better a neighborhood more than it can hurt one. Walk scores, school ratings, density and local business growth are some of the big benefits that people often forget when they see and hear and feel that new building or neighborhood taking shape. Shelli-Anne continues saying, "Let's have a talk about that five bedroom home ... that was an eyesore that we've knocked down and we've actually put up 10 homes now and [are] welcoming 10 new families into the neighborhood."


Plumb Bob has its hands full when it comes to managing the array of Los Angeles neighborhoods. "LA is more like 5 or 6 cities within one city … it's sort of like having 5 or 6 children." There are a lot of projects that can happen and they can happen at a rapid pace considering the lack of inclement weather. Shelli-Anne has crafted her business at Plumb Bob in a way that can keep up with that pace and can do so gracefully, and thoughtfully. The way in which she partners with the people involved in the process, whether its the superintendents or us, the home stager, reflects that she knows people's time is important and she has no intention of abusing it. 

Spade and Archer Home Staging for Plumb Bob Marketing in Los Angeles


With similar principles of grace and thoughtfulness, Spade and Archer offers a great solution to help with the efforts of selling multiple homes like the ones Shelli-Anne and Plumb Bob cater to. Rather than staging each home separately and charging for a new idea and new design each time, we offer Model Unit staging where we create one or two looks for that community (or more depending on the number of floorplans), stage them, and "slide" the furnishings from one home to the next as they sell. This way, you have the same pieces reflected in your marketing regardless of the sample home the buyers are touring. Those buyers were already inspired by the thoughtful marketing, and they'll be even more excited when they see it in person. It will be an authentic experience from start to finish, and Spade and Archer will help keep it all neat and tidy as the stagings move from home to home. 


We love partnering with great people and thoughtful businesses. Let's connect and learn what we can do for each other as we continue into the new terrain of listing homes and marketing. Learn more at spade-archer.com, or shoot us a message at info@spade-archer.com

For more on Plumb Bob Marketing, visit their website at plumbbobmarketing.com.

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